Tag: supermarkets

7 Reasons I Won’t Be Using The Self-Checkout Machines At My Local Supermarket

I’m not totally against self-checkout machines or progress, but the ones at my local supermarket have turned shopping into a living hell*. Here’s why I won’t be using them.

1. They’re Confusing. Now I’m not a man easily confused by technology. I can put together websites that almost work and look good; I can write HTML and CSS code and I can do things to the inside of PCs too. And given that the self-checkout systems are supposed to be a user-friendly interface that are accessible to people with little tech-savvy or confidence, you might expect that I’d be able to use them easily. But they’re bewildering. Not in and of themselves, but because they are located in a packed group of self-checkouts in a very small space going through different stages of the transaction but bellowing instructions at their customer in the same identical voice. “Please scan your first item”. Wait, what! I’m on my third. “Please replace the item in the bagging area”. What! I haven’t removed the item from the bagging area. “Please wait for assistance.” Assistance? To scan a jar of cloves? How daft do I look? Having a row of three machines with only one voice is idiotic. It’s like having a third member of Jedward.

2. Buying Alcohol Becomes Difficult. Occasionally** I like to buy some beer or wine. This is not a straightforward purchase at the self-checkout because a light suddenly flashes above your machine (sadly no klaxon) and a member of staff has to come over to approve your purchase. I have no problem with that whatsoever (except that I haven’t been asked for ID for about two years now); I hold a personal licence to sell alcohol myself. I have a problem with the amount of time it wastes when I’m shopping in a small store. Both mine, and that of the person who has to verify that I’m over eighteen. Because at my local shop…

3. When You Need Assistance Everything Comes To A Halt. In my local supermarket, no matter how busy it gets, the staff working at the manned tills are the ones that have to come over to verify age, remove security tags or deal with the halfwit that’s wondering where the barcode is on a lime, at the self-checkout. They have to abandon their tills – once they’ve finished dealing with their current customer – leaving you waiting for them to do that, and while they’re dealing with you, there’s a queue of people waiting for the staff member to come back to deal with them. This annoys everyone. This means that far from being an efficient system that eases the burden on the staff, they end up spending much of their time travelling between the checkout and the self-checkout and when they are dealing with customers, those customers are ill-tempered. Essentially their working lives are spent rushing around placating a mob. They aren’t even equipped with truncheons or tall hats.

4. The Machine Tells You Off If You Move Anything. This is annoying at any self-checkout but, when added to the other frustrations in a small store it becomes infuriating. The bagging area is tiny and the chances are that you’re probably buying more than one thing. But if – during your game of bagging area jenga – you move anything in the bagging area, the checkout (or possibly the one next to it, who knows?) bellows at you to replace it. I don’t go to a supermarket to play a game in which I am forced to balance an assortment of dissonantly shaped objects on a small space while being bellowed at by a robot. If I wanted to play that game, I’d go to a Japanese television studio.

5. The Machine Is Patronising. Once all the “fun” is over and you’ve paid for everything you were able to balance successfully in the bagging area and you’ve received your receipt (and twelve others), you start taking your items. And, at some point while you’re doing that, the machine will bellow “please take your items” at you. But you don’t need to be asked to do this because firstly, you’re already doing it and secondly – unless you’ve been kidnapped by a band of Gododdin tribesman and held prisoner for the past 1500 years or so – you’ll be aware of how the concept of a shopping transaction works and you’ll already know that once you’ve paid for your items you should take them with you. And that’s probably when you’ll snap.

6. Other Shoppers Will Look At You Strangely When You Argue With It. “I know! I bloody know! Of course I’m going to take my sodding items you authoritarian automaton! That’s what I came here for! I didn’t come here to give you money and then just leave my goods, that would be cretinous! I wholly understand that if I leave this lime here with you then when I get home there will be no lime in my gin and tonic. I get that! I want the lime!” It’s much like the modern tradition of arguing with the sat-nav in the car, except that in the car there isn’t a line of slack-jawed people backing away from you and shielding their children from Disproportionately-Angry-Man. Or if there is, you’re a bus driver.

7. Human interaction. I just like people. I want to deal with a person: Not an exhausted, defensive person whose shift has been spent in the service of an infernal machine and in placating the bewildered, the angry and the truculent but a person that is relaxed and at ease in their environs and with their customers. But I can’t because of the machines. I miss the happy people that the self-checkout machines have turned into the dejected and the unsmiling. After all, if I wanted to be scowled at and resented I could just stay at home.

*Okay, an unpleasant experience.

**On almost every occasion.

June 6, 2011
Pearls of Wisdom

It’s Sunday. This is Marc. I was thinking last week (as I occasionally do) and something occurred to me. I love writing 7 Reasons. I also love dictionaries of quotation. Wouldn’t it be amazing if I combined the two? The answer was emphatically yes.

I decided to fire up the Randomator (it’s up there at the top of the page where it says “Randomator!”) and harvest a few 7 Reasons quotes on various aspects of life and living. Here – in the order that I found them – are some 7 Reasons pearls of wisdom on an array of topics.

On sharks: “In my 27 years, I believe I have sleep-walked only once. And even then it wasn’t a very exciting sleep-walk, I just went looking for the bathroom in the lounge. I couldn’t imagine doing that every night though. Which is what a shark has to do. Apart from it swims instead of walking. And it rarely ends up in my lounge.”

On St Peter: “It is generally accepted that 156,000 people die everyday. That’s about one every 1.8 seconds. I don’t believe that Saint Peter has the stamina to sit there all day every day shouting out names. When does he sleep?”

On Viagra: “When a man takes one Viagra pill, his penis assumes the shape of the number 1 for a considerable time. Therefore, if a man takes seven Viagra pills, his penis must assume the shape of the number 7 for a considerable time. I’m not sure why anyone would want a 7 shaped penis – unless they wanted to make love to someone round a corner – so it’s probably the wrong number of pills to take.”

On the Dutch: “Dutch people are fantastic. They’re tall, which is more space-efficient than being fat, and they speak many languages…”

On supermarkets: “A supermarket is not a place for mankinis and it is certainly not a place for jogging in them. No one wants to see that while deciding what to have for dinner. Apologise. Immediately. And then cover yourself up with a parsnip.”

On measuring time: “I have no idea exactly how long I was in the kitchen, but I do know that I had a ginger beard when I emerged from it. I had one when I went in too, but I was definitely in there for a very long time.”

On supporting England: “My heart has sunk so many times I am amazed it’s not lodged somewhere around my groinal area.”

On the pole vault: “…it’s a sport which involves physically exerting yourself until you’re panting and thrusting a long, rigid shaft into a box before you briefly soar heavenward and eventually end up lying sweaty and exhausted on a mattress with a horizontal pole.”

On popemobiles: “A popemobile is visible from quite a distance. Even when there isn’t a pope in it.”

On new planets: “I want a planet that is 100% water. Not ice, water. I want a planet that looks like a sausage. Or, even better, a planet that morphs into a sausage from its 100% water state.”

On Christmas: “When the children burst into our bedroom at six o’clock this morning and jumped up and down on the bed screaming “It’s Christmas, it’s Christmas!” we were very moved. We don’t know whose children they were, or how they got into our house, but we were moved.”

On polar bears: “If you do insist on dating a polar bear, then you have to understand one thing. You will never be able to use your bath again.”

On flamingo farming: “With the new flamingo farms, it will be possible to stumble across fields full of pink clusters of gangly birds – all year round. This will brighten up the landscape no end, especially at sunset. Countryside campsites will become countryside camp sites where you’ll be able to enjoy the countryside camp sight of intense pink colours in tents (pink coloured).”

On the Sinclair C5: “Always a bit annoying having to get out of your vehicle and push it up a hill isn’t it? Which is why the Sinclair C5 should have come with a tow rope. Or a map that just showed hills that went down.”

On Annie Lennox: “Annie Lennox has got a problem. If her heart keeps going boom whenever she walks into an empty room – and it has been at least 25 years since it started – she needs to do one of two things. Go to the doctors or avoid empty rooms.”

On philosophy: “If a butterfly beats its wings in a forest in China does a tree fall on a deaf person on the other side of the world?”

On the French: “The French have dainty little feet. It’s a well known fact, in my mind, that they spend 56% of their time in the bathroom moisturising their toes.”

On Foursquare: “foursquare iPhone App Would Like To Add Your Current Location. Jonathan Lee doesn’t. He is very happy doing some work at home without the whole of foursquare’s Jehovah Witness community knowing where he is.”

On rhymes: “They say that nothing rhymes with orange, but this doesn’t seem quite right to me: Nothing rhymes better with puffin.”

On candles: “There are always candles on the table at dinner parties but no one knows why. I don’t want to singe my arm hair every time I pour some wine or pass the salt. Why would you want to put a fire on the table?”

On Nelson: “Fancy losing a battle to a bloke with one arm and one eye. Do you know how difficult it is steer a ship with one arm and one eye? That’s pretty lame France.”

On parenthood: “There are toys everywhere. And if you have children, you have to get rid of your toys and replace them with stuffed animals and pushchairs.”

On Turkish barbers: “…a middle-aged man – shaking and hyperactive from far too much strong coffee – holding a cut-throat razor to your jugular and gesticulating wildly, millimetres from your face, while he asks you where you’re going on holiday this year? Then he sets your ears on fire.”

On ironing: “There are only so many movements you can make with an iron – assuming you are doing the job properly anyway. Right to left or left to right seem to be the only options. I would love to do top to bottom, but whoever invented bras made it impossible.”

March 13, 2011
7 Reasons The Osmonds Were Right

Today I am offering a public service. To man. By addressing you. The woman. I know man is seen as the least romantic of the sexes, but man still likes to be loved. And, as The Osmonds so wisely stated, he likes to be loved because you actually love him. Not because he’s good with a screwdriver. Something like that anyway. Basically, what I am trying to get at is this. I’ve taken this classic Osmonds tune and edited it. So that you, the woman, will not make mistakes when you tell a man of your reasons for loving him. You’ll thank me one day.

7 Reasons The Osmonds Were Right

Don’t Love Me For Fun Girl, Let Me Be The One Girl, Love Me For A Reason, Let The Reason Be…

1. My DIY Skills. I assure you ladies, telling your man that you love him because he is great with a hammer is not the way to go. Would you like it if man told you that he loved you because you are good at ironing? No. Exactly.

2. My Memory. Don’t tell your man that you love him because he has a great memory. He’ll probably forget. Then you’ll get annoyed that he keeps forgetting. And he won’t know why you’re getting annoyed. And then you’ll split up. So don’t do it. Not if you really love him.

3. My Ability To Be Tall And Reach The Top Shelf In Sainsburys. Man doesn’t mind being tall and actually he is happy that he has some use in the supermarket bar getting in the way and trying to manoeuvre the trolley too fast. But telling him you love him because he’s tall is like him telling you he loves you because you are short enough to get in the attic without bashing your head.

4. My Hair. Facial Hair. Always a delicate one this. And actually you are probably doing yourself a favour by not using it. Man is programmed to reciprocate without thinking. “I love you” is reciprocated with “I love you too”. “I love your moustache” becomes “I love your moustache too”. Not good.

5. My Collection Of Sporting Memorabilia 1994 – Present Day. Man likes his collection of programmes and fixture lists and photos from years ago. It brings back good memories. And he also likes it because you don’t. Man doesn’t share your passion for American Idol or knitting, so don’t share his passion for signed pairs of Gary Lineker worn shorts.

6. My Dislike Of The Lesser Boyzone Version Of This Song. Man likes to think he knows about such topics as music. A woman’s job is to say, ‘Ooh I like this new one from Boyzone’. This gives the man a chance to show off and scoff and say, ‘This isn’t new. This is a cover of a far superior song’. What he does not expect is for woman to switch off the radio and say, ‘Why did Boyzone make such a rubbish cover?’

7. My Marc Fearns Mask. Seriously, man is just going to get very annoyed if you love it when he wears the mask. Unless you are Marc Fearns yourself of course. In which case you’ll probably think it’s a right result.

May 31, 2010
7 Reasons Tesco Is Dangerous

1. Trolleys. For the first time in 7 Reasons history, we have a three pronged reason. (Yes, that is the official name). One: Wobbly wheels – An absolute nightmare to control. One minute you are heading for Lady Grey tea bags the next you find yourself in frozen sausages. Two: Trolley rage – Why does everyone else push their trolley so slowly? And why do they always alter direction just as you are trying to squeeze past them? And why do they always leave their trolley right in front of the ginger nuts? You just want to slam someone through the cheese counter. Three: Not your trolley – You leave your trolley for a second to grab a box of Bran Flakes, then when you come back you put them in someone else’s trolley and walk off with it. And their baby.

2. Petrol. Petrol stations are dangerous at the best of times, but they are a just an accident waiting to happen when owned by Tesco. It is so easy to douse yourself in said liquid while imagining getting home and opening the freshly baked chocolate chip cookies you have just bought.

3. Hunger. Go to Tesco when you are hungry and before you know it you will end up with food you don’t need, a poor credit rating and dozens upon dozens of gym membership offers.

4. Acquaintances. Why is it you can’t go to Tesco without seeing someone you know? And why is it always someone you really don’t want to talk to? Or let look in your trolley? You have no choice but to creep around the store hiding behind boxes of Shreddies and buying enormous French loaves to cover your face.

5. Tills. You go to the same Tesco every week. You always see the same cashiers. You have absolutely no intention of talking to them when you are in the queue, but as soon as you are packing your bags you are talking to them as if you spent the previous night on the phone to each other. Why?

6. Stalkers. Tesco is a popular training ground for stalkers. They position themselves in the flower section, behind the lilies. Any victim who smiles at the lilies will automatically be smiling at the stalker. This is all the encouragement they need. Suddenly the stalker is off. Following their victim from fruit & veg to tinned tomatoes to their car. If you shop at Tesco make sure your list includes pepper spray.

7. Shelves. Because visual merchandising is more important to Tesco than health and safety, products are stacked in creative ways. Creativity has a habit of falling down and cracking you on the top of the head. So do tins of baked beans.

*It would be unfair of me to take full credit for this piece as someone else thought of 5 ½ reasons. But I will. I had to write it after all.

February 25, 2010
7 Reasons to Shop at Sainsbury’s

1. Nectar Points. Sainsbury’s give you lots and lots of Nectar points. They always remind you to hand over your Nectar card and, when Christmas comes, you can exchange your hundreds of thousands of points for a pound off your shopping.

2. Not Tesco. Sainsbury’s isn’t Tesco so you can be fairly sure that your money won’t be contributing to an evil empire’s master-plan for world domination. I once caught a glimpse through the doors of my local Tesco’s stock-room and it was full of stormtroopers. Eventually a man called Garth, wearing a black mask and an aqualung, came and ushered me away. As he escorted me down an aisle of tinned vegetables I asked him, “Which is best, your own-brand baked beans or Heinz?” He pointed at a tin of Branston beans, which floated into my basket, and he said “The sauce is strong with this one”. He was right.

3. Save. In order to do their bit for the environment, Sainsbury’s give you a penny every time you use your own bag. I’ve started using one bag per item. That’s a penny off everything, which is much better than Nectar points.

4. Jamie Oliver. He sounds like the love child of David Bellamy and Janet Street-Porter and looks like the love child of a frog and a toad. He is also the public face of Sainsbury’s, earning millions of pounds a year representing them. Don’t let that put you off shopping there though. With that sort of money, he can afford not to have to do his own shopping so you’ve got no chance of bumping into him there. Besides, he’s actually done some good things. Never mind all that Fifteen stuff or the making children eat healthy food nonsense, he called BBC Radio 5Live’s Victoria Derbyshire a “stupid cow”. And you thought he was an idiot.

5. Toilet light. I’ve never used a toilet in a supermarket. I don’t consume anything while I’m shopping and, as a man, I aim to spend the shortest possible amount of time at the shop, so I’ve only ever witnessed the toilet light from the outside. It would appear that Sainsbury’s fit all of their supermarket toilets with bright ultraviolet toilet lights. The dazzling brilliance of the blue-hued-glow which everything is bathed in whenever the toilet door is opened is astonishing. A friend of mine went into the toilet while I waited for him outside and when he opened the door I had to use my hand to shield my eyes from the glare. When he emerged it looked like one of the final scenes from Close Encounters of The Third Kind. If you’re making a sci-fi movie on a budget then go to Sainsbury’s.

6. Grape Nuts. Sainsbury’s is one of the few shops in the U.K. where you can buy this amazing American breakfast cereal. It’s like malted gravel in milk. Brilliant.

7. Comedy. The automatic doors at my local branch of Sainsbury’s are fantastic. They are the slowest automatic sliding doors in the world and are more entertaining than many spectator sports. Between the shopper arriving at the door and the door opening, there is a four second gap. This is fine if you’re expecting it, you know that you should stop and wait for a bit – I use the time to get my shopping list out. Unsuspecting customers don’t stop though, because no one usually has to stop and wait for an automatic door, and they walk straight into them. If you find watching people walk into doors funny – and I certainly do – then my local branch of Sainsbury’s is the one to shop at. They even have a handily placed seating area next to the doors that you can spectate from. You won’t find that at Asda.

January 19, 2010
7 Reasons Not to Have Children

1. Toys. There are toys everywhere. If you have children, you have to get rid of your toys and replace them with stuffed animals and pushchairs.

2. The Zoo. Adults don’t take other adults to the zoo, they only take children there (a lot). If you don’t have children then you don’t have to go to the zoo. This is a good thing as zoos are expensive and alternately boring, terrifying, disgusting and smelly. You can see far more interesting animals acting naturally in their own environments by watching David Attenborough documentaries from the comfort of your own sofa. You can eat a sandwich while you do this. Would anyone want to take a sandwich to the zoo? Of course not, a monkey would probably throw its poo at you while you were eating; a monkey in a cage that has nothing better to do. Who wants to visit the animal prison? Not me.

3. Sport. Sport’s a lot better when you don’t have children. If you participate in a sport on a regular basis then your spouse will rarely come to see you, and will take little interest in your performance when they do. This is good, as you can exaggerate your sporting prowess in years to come. When you have children, however, they will often get taken along to matches. This is bad, as children can be observant and cruel. If, for example, you turn out for a rugby team and are particularly injury prone, then having children is a very bad idea. They stand on the sidelines watching you make your return to the team after a lengthy lay-off and, ten minutes into the match, when you break yet another bone (the collar-bone, for example), they exclaim “Christ! He’s the Evel Knievel of Seaford Rugby Club”. In years to come they will complain that they spent most of their childhood weekends in the Casualty Department waiting room while you went for stitches or to have a broken collar-bone/arm/ankle/ribs(3 times)/nose(monthly)/shoulder treated. For the next twenty-five years or so their resentment at their lost childhood will manifest itself as a series of reminiscences at family gatherings whenever you mention your sporting career. “Was that the match when the nurse gave us chocolate?” one of your children will enquire, “No, it was the match when the ambulance crashed into the van” another will reply. Children are so cruel that they may eventually write about it on a website.

4. Butt-Power. A small child will jump up and run to the centre of the café you’re dining in and, thrusting his right arm heavenward, shout with all the volume he can muster, “Butt-Power!” for no apparent reason. The other customers will all turn to stare at you, the parent. This is embarrassing.

5. Money. Parents often complain about the costs involved in owning a child. We’ve all witnessed first-hand how expensive children can be. In the supermarket, harassed, distracted parents pushing a trolley full of the weekly shopping often miss several of the items that their mischievous progeny surreptitiously add to the trolley. Nuts, biscuits, jam, cotton wool balls, muffins, string, children don’t care what they’re putting in there, they’re just “helping”. Let’s say they get away with £5 of extra items per week, multiply that by the fifty-two weeks of the year and then multiply it by the eighteen years until they are grown-up. That’s almost £5000 pounds worth of stuff that you don’t need. That’s a lot. That’s 5000 lottery tickets you could have bought.

6. Hair loss. Each generation grows successively taller, so your children are probably going to be taller than you. This means that they will be able to see your bald spot. They will draw it to everyone’s attention and call you “Baldy”.

7. Harry Potter. If you don’t have children then you don’t have to have anything to do with Harry Potter. You don’t have to see the films, you don’t have to read the books, you don’t have to play the computer games, you don’t have to queue for hours outside Borders in the rain waiting for the latest edition, you don’t have to know anything about witches, warlocks, muggles, fairies or quidditch, you don’t have to talk total guff. No children: No Potter.

November 27, 2009