A few weeks ago – much to the consternation of Italy – I went to Rome. Accompanying me on the epic trip was my girlfriend. While I have covered why Rome and I disagreed in great depth here, I did not speak about our flight home. A flight which split my...

The good thing about 7 Reasons – or should that be one of the good things? – is that it never gets bogged down in fact. Ninety-nine percent of the time, ninety-nine percent of all our reasons are nothing more than opinion. Which is great, because it means you...

1.  You’re the boss. The last thing BA need now is more bad publicity. The staff, therefore, are going to be under strict instructions to be extra pleasant to customers. Anything from getting away with being 3kg overweight (your luggage that is) to a constant...